Privacy Policy

This Privacy Policy describes how Price Connection Limited Liability Company ("Price Connection," "we," "us," or "our") collects, uses, shares, and protects your Personal Information when you visit or make a purchase from our website, priceconnection.us (the "Site"), use our mobile application (if applicable) (the "App"), or otherwise interact with us (collectively, the "Services"). We are committed to protecting your privacy and handling your Personal Information responsibly.

You also agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/price-connection/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/price-connection/privacy_policy). Verify these links.

Collecting Personal Information

When you visit the Price Connection Site, use our App, or otherwise interact with our Services, we collect certain information about your device, your interactions with us, and information necessary to process your purchases. This Privacy Policy applies to all Personal Information collected during any written, electronic, or oral communications, or collected online or offline.

We may also collect additional information if you contact us for customer support, participate in surveys or promotions, or interact with us on social media.

In this Privacy Policy, "Personal Information" means any information that relates to an identified or identifiable individual. This includes, but is not limited to, the information listed below.

Device Information

Examples of Personal Information collected: Web browser type and version, IP address, time zone, cookie information, referring/exit pages, date/time stamps, search terms, products viewed, and interactions with the Site (e.g., clicks, scrolls, mouse-overs).
Purpose of collection: To load the Site accurately for you, perform analytics on Site usage to optimize our Site and marketing efforts, prevent fraud, and improve the user experience.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, pixels, and other tracking technologies.
Disclosure for a business purpose: Shared with our processor, Shopify, and with analytics providers (e.g., Google Analytics) and advertising partners (as described in the "Behavioral Advertising" section).

Order Information

Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers, but we do not store full credit card details – see "Payment Processing"), email address, phone number, and purchase history.
Purpose of collection: To fulfill your orders, process payments, arrange for shipping, provide invoices and order confirmations, communicate with you about your orders, screen orders for potential risk or fraud, provide customer support, and, with your consent, send you marketing communications.
Source of collection: Collected directly from you.
Disclosure for a business purpose: Shared with our processor, Shopify, payment processors, shipping carriers, and, if applicable, fraud prevention services.

Customer Support Information

Examples of Personal Information collected: Any information you provide when contacting customer support, including your name, email address, phone number, order details, and the content of your communication (e.g., questions, complaints, feedback).
Purpose of collection: To provide customer support, resolve issues, improve our services, and train our customer service team.
Source of collection: Collected directly from you.
Disclosure for a business purpose: May be shared with our customer service platform provider [Name of platform, e.g., Zendesk, Help Scout] and, in some cases, with Shopify or other service providers to resolve your issue.

Minors

Our Services are not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If you are a parent or guardian and believe your child under 18 has provided us with Personal Information, please contact us at sales@priceconnectionllc.com to request deletion. We will take steps to delete such information from our records.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our Services and fulfill our contracts with you. These service providers are contractually obligated to protect your information and use it only for the purposes we specify. Examples include:

Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
Payment Processors: We use [Name of Payment Processor(s), e.g., Stripe, PayPal] to process payments. We do not store your full credit card details; this information is handled securely by our payment processors.
Shipping Carriers: We share your shipping information with carriers like [Name of Carriers, e.g., USPS, UPS, FedEx] to deliver your orders.
Analytics Providers: We use services like Google Analytics to understand how customers use our Site (see "Behavioral Advertising" for more details).
Customer Service Platform: [If applicable, mention your customer service platform, e.g., "We use Zendesk to manage customer support inquiries."]
Marketing Partners: We may share information with marketing partners to provide you with targeted advertising (see "Behavioral Advertising" for more details).

We may also share your Personal Information:

To comply with applicable laws and regulations.
To respond to a subpoena, search warrant, or other lawful request for information we receive.
To protect our rights, property, or safety, or the rights, property, or safety of others.
In connection with a merger, acquisition, or sale of all or a portion of our assets (in such cases, your information would be transferred subject to confidentiality obligations).

Behavioral Advertising

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This is often referred to as "behavioral advertising" or "interest-based advertising."

Google Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Advertising Partners: We may share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. This may involve the use of cookies and similar technologies.

You can opt out of targeted advertising from specific providers using the links below:

You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Please note that opting out of targeted advertising does not mean you will no longer see ads; it means the ads you see will be less relevant to your interests.

Using Personal Information

We use your Personal Information to provide our Services to you, which includes:

Offering products for sale.
Processing payments (through our payment processors).
Shipping and fulfilling your orders.
Communicating with you about your orders and account.
Providing customer support.
Keeping you up to date on new products, services, and offers (with your consent, where required by law).
Improving our website, products, and services.
Preventing fraud and protecting the security of our Site and Services.
Complying with legal and regulatory requirements.

We may also use your Personal Information for other purposes with your consent or as permitted or required by law.

Lawful Basis

If you are a resident of the European Economic Area ("EEA"), we process your personal information under the following lawful bases, as required by the General Data Protection Regulation ("GDPR"):

Consent: Where you have provided your consent for specific processing activities (e.g., marketing communications). You can withdraw your consent at any time.
Performance of a Contract: To fulfill our contractual obligations to you, such as processing your orders and providing customer support.
Compliance with Legal Obligations: To comply with applicable laws and regulations.
Legitimate Interests: For our legitimate business interests, such as improving our services, preventing fraud, and marketing our products (where permitted by law), provided that these interests do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. We may retain certain information for longer periods as permitted or required by law (e.g., for tax, legal, or auditing purposes). You can request the erasure of your Personal Information as described in the "Your Rights" section below.

Automatic Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data, except as described below.

Our processor, Shopify, uses limited automated decision-making to prevent fraud, which does not have a legal or otherwise significant effect on you. This includes:

Temporary denial of IP addresses associated with repeated failed transactions.
Temporary denial of credit cards associated with denied IP addresses.

Your Rights

Depending on your location, you may have certain rights regarding your Personal Information. These rights may include:

EEA Residents (GDPR):

Right of Access: You have the right to access the Personal Information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate Personal Information we hold about you.
Right to Erasure ("Right to be Forgotten"): You have the right to request that we erase your Personal Information, subject to certain exceptions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Information under certain circumstances.
Right to Data Portability: You have the right to receive a copy of your Personal Information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
Right to Object: You have the right to object to the processing of your Personal Information based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: Where we rely on your consent to process your Personal Information, you have the right to withdraw your consent at any time.
Right related to automated decision making Including profiling.

If you are a resident of the EEA and would like to exercise these rights, please contact us using the contact information below.

Your Personal Information will be initially processed in Ireland and then may be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

California Residents (CCPA/CPRA):

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

Right to Know: You have the right to request information about the categories and specific pieces of Personal Information we have collected about you, the sources of the information, the purposes for collecting it, and the categories of third parties with whom we share it.
Right to Delete: You have the right to request that we delete your Personal Information, subject to certain exceptions.
Right to Correct: You have the right to request that we correct any inaccurate Personal Information we hold about you.
Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to limit how we use and disclose your sensitive personal information.
Right of Access: You have the right to access the Personal Information we hold about you.
Right to Opt-Out of Sale or Sharing: You have the right to opt-out of the sale or sharing of your Personal Information. Note: If you do not sell or share personal information for cross-context behavioral advertising, you should state this explicitly. For example: "We do not sell your Personal Information. We may share your Personal Information with advertising partners for cross-context behavioral advertising purposes, as described in the 'Behavioral Advertising' section. You can opt-out of this sharing as described above."
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA/CPRA rights.

If you are a California resident and would like to exercise these rights, please contact us using the contact information below. We may need to verify your identity before processing your request.

Other Jurisdictions:

Depending on your location, you may have other rights regarding your Personal Information. Please contact us if you have any questions about your rights.

Cookies

A cookie is a small amount of information that's downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it's their first time visiting or if they are a frequent visitor.

We use cookies for various purposes:

Strictly Necessary Cookies: To make our services function.
Performance Cookies: To measure website performance and improve experience.
Functionality Cookies: To remember preferences.
Advertising Cookies: To personalize advertising based on users interests.

[The specific cookies listed in your original policy are Shopify's standard cookies. They are generally accurate and don't need modification unless you've installed apps that add additional cookies. If you've installed apps that add cookies, you must update this list to include those cookies. This is very important for compliance. I've included a placeholder below. You will need to use a cookie scanning tool or check your Shopify app settings to get a complete list.]

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where

[Insert list of additional cookies from Shopify apps HERE, if applicable]

The length of time that a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience, and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser's "Tools" or "Preferences" menu. For more information on how to modify your browser settings or how to block, manage, or filter cookies, you can be found in your browser's help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices, changes in technology, or for other operational, legal, or regulatory reasons. We will post any updated Privacy Policy on our Site and indicate the date of the last revision. We encourage you to review this Privacy Policy periodically. If we make material changes to this Privacy Policy, we will provide you with notice as required by law, which may include email notification or a prominent notice on our Site.

SMS / MMS Text Message Marketing Program Privacy Policy

Your privacy is important to us. We will only use the information you provide through our SMS/MMS text message marketing program (the "Program") to transmit mobile messages related to Price Connection, including order updates, promotions, and other information you have requested or consented to receive.

We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or customer information collected through the Program to any third party, except as necessary to provide the Program services (e.g., to our SMS platform provider).

We may disclose your information:

To comply with applicable laws and regulations.
To respond to a subpoena, search warrant, or other lawful request for information.
To protect our rights, property, or safety, or the rights, property, or safety of others.

When you provide us with information in connection with the Program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use.

California Civil Code Section 1798.83 and The General Data Protection Regulation 2016/679 (GDPR) allows users of the program that are California or European Union residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes. To make such a request, please contact us using the contact information provided below.

Contact

For more information about our privacy practices, if you have questions, to exercise your rights (as described above), or if you would like to make a complaint, please contact us by e-mail at sales@priceconnectionllc.com or by mail using the details provided below:

Price Connection LLC
190 John F Kennedy Rd #1001
Dubuque, IA 52002
United States

Last updated: February 25th 2025

If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. You can contact your local data protection authority or the Iowa Attorney General's Office: [Link to Iowa AG's Office - Verify this is the correct link - You provided a cybersecurity link, but a general consumer protection or privacy link is more appropriate. I was unable to find a specific page for filing privacy complaints, so use the general consumer protection contact page, or, better yet, find the correct page with your legal counsel.]. You can also file a complaint with the Federal Trade Commission (FTC).

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